Conditions & Policies of Sale

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

Delivery Policy

Orders are despatched within 1-7 day time frame dependant on items delivery of the items within 3 days of despatch via tracked courier. Please enquire for the exact details of our delivery guidelines on specific items.

Refund / Cancellation Policy

Refund requests for all liquid containers not including IBCs must be communicated to Fluid Science before the goods have been delivered. Goods that have been delivered and have a confirmed Proof of Delivery from the carrier will not be eligible for returns or refunds.

Refunds will be offered on goods found to be defective on delivery. We must be notified in writing within 24 hours of delivery. Cancellation will be accepted prior to despatching of goods.

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